Qianhai：National Services Cooperation Agency / Professional and Standardized Service System
Customer-oriented, Customer interests first, Consistent same service concept
Guangdong Qianhai law firm is customer-centered, we put customer interests first, and our service is always at a consistently high level. With continuous innovation and improvement of our service quality and customer satisfaction, we provide customers with new areas of new legal services to meet ever-changing customers’ needs.
Accurate cost estimates and reasonable fees
Guangdong Qianhai law firm is committed to provide professional high-end and knowledge-based services. For each legal service assignment, we attach great importance to pragmatic cost estimates and survey research.
The legal fees charged by Guangdong Qianhai Law Firm include factors such as the workload of legal affairs, the number of lawyers, the reputation of lawyers, the time required for the case, the intellectual input of lawyers, the distance factor, the actual expenses, the impact on other businesses, The complexity and particularity of legal work, customer special requirements and other factors.
Guangdong Qianhai Lawyers' Service Fees cover the direct and indirect costs, tax costs, opportunity costs, the risks and responsibilities of lawyers, the specific conditions of the local legal service market, and the long-term business cooperation needs. We endeavor to match our services with our charges, to make our reasonable and legitimate charges to reach customer satisfaction.
Unified Legal Services Standards
- ( 1）全国统一标准和质量的法律文书和法律服务；
- Unified Legal Services Standards of Guangdong Qianhai law firm;
- ( 2）为每一位客户提供详细书面的法律服务计划书和策略分析报告；
- Customized and detailed legal service plan and strategic analysis report for each client;
- ( 3）合伙人或资深律师定期或不定期上门拜访客户，不断征求客户新的需要；
- Partners or senior lawyers to visit customers on a regular basis, constantly seeking customer new special requirements;
- ( 4）对客户需求及时交付和响应；紧急情况同城1-2小时、异地4-8小时，对客户需求快速响应。合规性审查初步意见提供不长于72小时；
- Timely delivery and response to customer needs; In emergent situations, depending on the location of our clients, response to local clients' requests within 1-2hrs, and within 4-8hrs for remote clients. Compliance. The preliminary comments on compliance review are provided within 72 hours;
- ( 5）客户满意度调查和确认；
- UCustomer satisfaction survey and confirmation;
- ( 6）法律培训或协助客户就重大影响或具有特殊意义案件举办法律实务研讨；
- Legal training or assisting clients in holding legal practice seminars on cases of great importance or special significance;
- ( 7）每一项服务，每季至少提供一份工作日志或工作动态报告；提交书面的工作总结和工作日志一份，并提交客户盖章或由客户负责人签字确认；
- Provide a work log or work dynamic report for each assignment at least once a quarter. Provide written work summary and work log to clients and acquire confirmation by seal or signature of the responsible person;
- ( 8）法律服务项目终结时，为客户提供案件或项目法律服务完整档案卷宗和资料。
- In closing each legal service project, provide clients with complete files and information regarding the legal services on the project or case。